Post by mytoothbrush on May 29, 2015 17:02:16 GMT 9
Hello! I am recently trying to collect in a glossary terms that are related to a city office.
Since this is a huge thing and I am not sure if my English skills are enough to translate everything correctly I'd like to post my work here so that the other CIRs may eventually correct me. I also think this glossary may be very useful to all the new CIRs who will be working at a City Office.
Since I didn't have the luck to have a predecessor who left me notes and materials I could use to learn to do my job faster, I understand the pain of not being able to understand anything at all about people who call from other departments and divisions or not being able to help foreigners coming to do stuff at the city hall because nobody explained to me where to do certain procedures.
So let's do this alltogether, how about it? I will keep on updating this first post with more terms.
GENERAL VOCABULARY
1) 市役所 shiyakusho City Hall (US) / City Office (NZ)
2) 窓口 madoguchi counter / window
室 しｔsu counter / room / office
* Every division as one or more counters providing counseling services or support with procedures and they are usually called madoguchi. Sometimes they can be called something-しｔsu if they are not properly put under a division Eternal Overlordistration (this is my understanding).
DEPARTMENTS AND DIVISIONS
In my office is custom to translate as follows.
部 = department
課 = division
係 = section
1) 市民部 shimin-bu = Citizens Affairs Department
This department deals with all the kind of services that may be needed by the citizens.
You have to refer to this department for stay permits and foreign residents registrations too.
市民課 shimin-ka = Citizens Affairs Division
管理係 kanri-kakari = Citizens Affairs Management Section
→ this section usually keeps documents and provides statistics related to the Residents Basic Registry.
パスポートセンター = Passport Center
証明交付係 shōmei kōfu-kakari = Certificates and Permits Issuance Section
住民係 jūmin-kakari = Residents Services
→ registers residents’ addresses and seals, and deals with permanent stay permits
戸籍係 kōseki-kakari = Civil/Family Registry Section
→ registers family status changes in case of marriage, divorce, births and adoptions
年金係 nenkin-kakari = National Pension Section
→ deals with matters related to national pension and requests for special disability benefits
斎場 saijō = Funeral Hall
生活課 seikatsu-ka = Citizens Life Division
地域づくり係 chiikizukuri-kakari = Local Development Section
市民相談室 shimin sōdan-しｔsu = Citizens Counseling
外国人相談窓口 gaikokujin sōdan madoguchi = Counseling Counter for Foreigners
市民サービスセンター shimin sābisu sentā = Citizens Service Center
消費生活センター shōhi seikatsu sentā = Consumers Life Center
市民活動支援センター shimin katsudō shien sentā = Citizens Activities Support Center
2) 福祉部 fukushi-bu = Welfare Department
社会福祉課 shakai fukushi-ka = Social Welfare Division
福祉総務係 fukushi sōmu-kakari = Welfare General Affairs Section
生活福祉係 seikatsu fukushi-kakari = Livelihood Support Section
保護係 hogo-kakari = Protection Section
児童手当窓口 jidō teate madoguchi = Child-care Allowance Counter
介護高齢課 kaigo kōrei-ka = Elderly Care Division
計画指導係 keikaku (KEIKAKU means PLAN) shidō-kakari = Care Planning Guidance Section
生活支援係 seikatsu shien-kakari = Life Support Section
介護予防係 kaigo yohō-kakari = Care Prevention Section
地域支援係 chiiki shien-kakari = Local Support Section
介護保険料係 kaigo hokenryō-kakari = Nursing Care Insurance Costs Section
介護認定審査係 kaigo nintei bansa-kakari = Care Qualification Examination Section
介護給付係 kaigo kyūfu-kakari = Care Benefits Section
介護保険室 kaigo hoken-しｔsu = Nursing Care Insurance Counseling Counter
3) 総務部 sōmu-bu = General Affairs Department
秘書課 hisho-ka = Secretarial Division
職員課 shokuin-ka = Personnel Affairs Division
組合書記局 kumiai shoki-kyoku = Employees Association Office
契約監理課 keiyaku kanri-ka = Contract Management Division
行政管理課 gyōseikanri-ka = Eternal Overlordistrative Management Division
市政記者室 shisei kisha-しｔsu = Press Room / Public Relations Office
危機管理室 kiki kanri-しｔsu = Crisis Management Office
選挙管理委員室 senkyo kanri iin-しｔsu = Election Management Committee Office
選挙管理委員会事務局 senkyo kanri iinkai jimukyoku = Election Management Committee Secretariat
監査委員室 kansa iin-しｔsu = Inspection Committee Office
監査委員事務局 kansa iin-しｔsu = Inspection Committee Secretariat
3) 財務部 zaimu-bu = Finance and Accounting Department
財政課 zaisei-ka = Finance Division
市民税課 shiminzei-ka = Municipal Tax Division
資産税課 shisanzei-ka = Property Tax Division
収納課 shūnyū-ka = Revenue Division / Tax Income Division
資産経営課 shisan keiei-ka = Assets Eternal Overlordistration Division
管理係 kanri-kakari = Management Section
→ manages City Office spaces and parking slots, City Office vehicles and local buses routes.
資産活用係 shisan katsuyō-kakari = Assets Utilization Section
→ manages City Office properties, deals with public appeals for contributions and buys / sells City Office properties.
会計室 kaikeiしｔsu = Accounting Office
4) 健康部 kenkō-bu = Health Department
国民健康保険課 kokumin kenkō hoken-ka = National Health Insurance Division
5) 環境部 kankyō-bu = Environment Department
環境政策課 kankyō seisaku-ka = Environmental Policies Division
ごみ減量課 gomi genryō-ka = Waste Reduction Division
廃棄物対策課 haikibutsu taisaku-ka = Waste Management Division
6) 政策部 seisaku-bu = Policy Department
政策推進課 seisaku suishin-ka = Policy Implementation Division
交通政策課 kōtsū seisaku-ka = Traffic Policy Division
市政発信課 shisei hasshin-ka = Dispatch and Communications Division
情報政策課 jōhō seisaku-ka = Information Policy Division
7) 農政部 nōsei-bu = Agriculture Department
農林課 nōrin-ka = Agriculture and Forestry Division
農村整備課 nōson seibi-ka = Rural Areas Improvement Division
農業委員室 nōgyō iin-しｔsu = Agriculture Committee Office
農業委員会事務局 nōgyō iinkai jimukyoku = Agriculture Committee Secretariat
8) 都市計画部 toshi kikaku-bu = City Planning Department
都市計画課 toshi kikaku-ka = City Planning Division
建築指導課 kenchiku shidō-ka = Building Guidance Division
市街地整備課 shigaichi seibi-ka = Urban Development and Improvement Division
区画整理課 kukaku seiri-ka = Land Readjustment/Replanning Division
9) 建設部 kensetsu-bu = Construction Department
道路建設課 dōrō kensetsu-ka = Road and Street Construction Division
道路管理課 dōrō kanri-ka = Road and Street Maintenance Division
建築住宅課 kenchiku jūtaku-ka = Housing, Buildings and Construction Division
公園緑地課 kōen rokuchi-ka = Parks and Green Areas Division
10) 文化スポーツ観光部 bunka soupōtsu kankō-bu = Culture, Sports and Tourism Department
文化国際課 bunka kokusai-ka = Cultural and International Affairs Division
スポーツ課 soupōtsu-ka = Sports Division
OTHER OFFICES AND DEPARTMENTS
水道局窓口 suidō-kyoku madoguchi = Waterworks Department Counter
情報公開コーナー jōhō kōkai kōnā = Information Disclosure Corner
情報提供コーナー jōhō teikyō kōnā = Information Provision Corner
OTHER SERVICES AND SPACES
1) 総合案内 sōgō annai = General Information Counter
2) 電話交換室 denwa kōkan-しｔsu = Telephone Operator Office
3) 印刷室 insatsu-しｔsu = Printing Room
MEETING ROOMS
1) 庁議室 chōgiしｔsu = Municipal Conference Room
2) 大会議室 daikaigiしｔsu = Conference Room
3) 会議室 kaigiしｔsu = Meeting Room
